Privacy Policy | Alice Astral Atelier

At Alice Astral Atelier, your privacy is a priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or shop at aliceastralatelier.com — your trusted destination for handcrafted crystal jewelry, spiritual accessories, and astral-inspired gifts.

Last updated: May 2026

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1. Information We Collect

When you browse or purchase from Alice Astral Atelier, we may collect the following types of personal information:

Information You Provide Directly

• Full name, email address, phone number, and shipping/billing address
• Payment information (processed securely via encrypted payment gateways)
• Order history and transaction details
• Messages or inquiries submitted through our contact form

Information Collected Automatically

• Device information such as IP address, browser type, and operating system
• Website usage data, pages visited, and time spent on site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to provide a seamless, secure, and personalized shopping experience. Specifically, your data helps us:

• Process, fulfill, and ship your orders accurately and on time
• Send order confirmations, shipping updates, and delivery notifications
• Provide responsive customer service and resolve any issues
• Improve our website, product offerings, and overall user experience
• Detect and prevent fraud, unauthorized access, or security threats
• Send promotional emails or newsletters — only if you have opted in

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited data with trusted service providers who assist in operating our business, including:

Trusted Third-Party Partners

• Payment processors — to securely handle transactions
• Shipping & logistics providers — to deliver your orders
• Website hosting & analytics services — to maintain and improve site performance
• Email communication platforms — to send transactional and marketing emails

All third-party partners are contractually required to protect your data and use it only for the purposes we specify.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support core functionality.

Types of Cookies We Use

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand how visitors interact with our site
• Marketing cookies — used to deliver relevant ads and track campaign performance

You may disable or manage cookies at any time through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

6. Data Security

We take the security of your personal information seriously. Alice Astral Atelier implements industry-standard technical and organizational measures — including SSL encryption, secure payment processing, and access controls — to protect your data from unauthorized access, disclosure, or misuse.

While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Rights Available to You

• Right to Access — request a copy of the personal data we hold about you
• Right to Correction — request correction of inaccurate or incomplete data
• Right to Deletion — request that we delete your personal information
• Right to Restriction — request that we limit how we use your data
• Right to Opt-Out — unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to external websites or social media platforms. Alice Astral Atelier is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to reach out:

• 📧 Email: support@aliceastralatelier.com
• 🌐 Website: www.aliceastralatelier.com

We aim to respond to all privacy-related inquiries within 3–5 business days.