Shipping Policy | Alice Astral Atelier

At Alice Astral Atelier, we want your handcrafted crystal jewelry and spiritual accessories to reach you as quickly and safely as possible. This Shipping Policy outlines everything you need to know about how we process, ship, and deliver orders from aliceastralatelier.com to customers around the world.

Last updated: May 2026

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Shipping Options at a Glance

Choose the shipping method that works best for you at checkout. All times are estimates from the date of shipment.

⚠️ Total delivery time = Processing time + Shipping time. Shipping operates Monday–Friday only.

Worldwide Shipping Coverage

We offer international shipping to most countries and regions across North America, Europe, Asia-Pacific, and beyond. Shipping availability may vary depending on local customs regulations, carrier limitations, or regional restrictions.

If you’re unsure whether we ship to your location, feel free to contact our support team before placing your order.

Order Processing Time

All orders are carefully reviewed and prepared before dispatch to ensure your crystal jewelry and spiritual accessories are packaged securely.

Standard Processing

• Orders are typically processed within 1–2 business days of payment confirmation
• In most cases, orders ship the same day or the next business day after processing
• Processing occurs Monday through Friday, excluding public holidays

Peak Season Processing

• During high-volume periods (holidays, sales events), processing may extend to 3 business days
• If your order is delayed beyond the standard window, we will notify you by email

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor your delivery status through the carrier’s tracking platform or a third-party tracking service.

Tracking Tips

• Tracking information may take 24–48 hours to update after your order ships
• Check your spam or junk folder if you haven’t received your tracking email
• Contact us if your tracking number is not working after 48 hours

Important Shipping Notes

• 📍 Accurate address required — please double-check your shipping address at checkout; we cannot redirect packages once shipped
• 🛃 Customs & import duties — international orders may be subject to customs fees or import taxes, which are the responsibility of the recipient
• ⏳ Delivery estimates — all timeframes are estimates and may vary due to carrier delays, weather conditions, or customs clearance
• 📦 Carrier delays — we are not responsible for delays caused by third-party carriers or circumstances beyond our control

Contact Our Shipping Support Team

Have a question about your shipment or need help tracking your order? We’re happy to assist.

• 📧 Email: support@aliceastralatelier.com
• 🌐 Website: www.aliceastralatelier.com

We respond to all shipping inquiries within 1–2 business days.